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Blueprint for Better Patient
Engagement in 2019

This ebook will explore the following five trends, focusing specifically on a communications strategy that includes texting in a secure, HIPAA-compliant manner that can increase the immediacy of communications and patient satisfaction with those communications.

1. Meet patients where they are.

2. Leverage technology to facilitate communications.

3. Communications should be in as near real time as possible.

4. Help patients on their health journeys.

5. Answer those billing questions, too.

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